MIAMI, FL – July 22, 2025 – CEO Coaching International, the leading CEO coaching firm for growth-focused CEOs and entrepreneurs globally, announced today that it achieved a Net Promoter Score (NPS) of 64.91 in its 2025 client relationship survey. This world-class score positions the firm among the top tier of professional services organizations globally in terms of client satisfaction and loyalty.
For perspective, according to benchmark data from Bain & Company, a pioneer of the NPS system, and ClearlyRated’s 2024 industry report, professional services firms typically report average NPS scores between 30 and 40 out of 100. CEO Coaching International’s 64.91 is not only a clear outlier but a testament to the enduring value clients place on their coaching relationships.
“At CEO Coaching International, we don’t measure success by the services we provide, but by the breakthroughs our clients achieve,” said Randy Dewey, CEO of CEO Coaching International. “Our Net Promoter Score is a clear signal that our coaches are driving meaningful growth and long-term impact for the clients we serve.”
The firm’s 2025 survey feedback spanned from clients in their first year of coaching to those with more than a decade of partnership. Their responses underscore the profound, results-driven relationships that have been established between CEOs and their coaches.
“I believe my engagement with my coach, Frank de Jong, and CEO Coaching International is an invaluable asset to my growth and the future of my companies,” said Edward Russnow, President & CEO of MAC Products Inc. “As long as I continue to stay engaged with my coach, I know we will eventually get to the vision I have for the company.”
“John Fadool has been excellent in his role,” shared Dan Davis, CEO of Presbyterian Senior Living. “Very supportive yet willing to challenge myself and my team to do better.”
“David Sobel is a great coach, both professionally and personally,” added Kathy Colace, CEO of JBN & Associates. “I consider him an important part of the JBN team.”
The Net Promoter Score, widely used as a gold standard for customer experience, asks one simple question: “How likely are you to recommend our service to a friend or colleague?” CEO Coaching International’s results reflect an overwhelming number of “promoters”—clients rating their experience as a 9 or 10, well above the norm in executive services.
As the firm continues to expand its global footprint, CEO Coaching International remains committed to delivering measurable results, personal growth, and world-class support to CEOs who are ready to Make BIG Happen.
For more information about CEO Coaching International and to connect with a coach, visit: https://ceocoachinginternational.com/contact/.
About CEO Coaching International
CEO Coaching International works with CEOs and their leadership teams to achieve extraordinary results quarter after quarter, year after year. Known globally for its success in coaching growth-focused entrepreneurs to meaningful exits, the firm has coached more than 1,500+ CEOs and entrepreneurs across 100+ industries and 60 countries. Its coaches—former CEOs, presidents, and executives—have led businesses ranging from startups to over $10 billion, driving double-digit sales and profit growth, many culminating in eight, nine, or ten-figure exits.
Companies that have worked with CEO Coaching International for two years or more have achieved an average revenue CAGR of 25.9%, nearly 3X the U.S. average, and an average EBITDA CAGR of 39.2%, more than 4X the national benchmark.
Discover how coaching can transform your leadership journey at ceocoachinginternational.com.
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